Customer Marketing Manager

San Mateo

Corporate Marketing

PerimeterX is on a mission to unleash the power of web applications and is looking for a marketer to bring this mission to life with our customers. The Customer Marketing Manager will build and execute customer marketing programs that increase customer adoption, growth and advocacy. The ideal candidate enjoys building relationships and finding creative ways to tell inspiring stories. Success in this role will be measured by customer engagement metrics, number of references, visibility to customer stories, and influence on retention, upsell and cross-sell.

What you will be doing at PerimeterX...

  • Manage customer communications to ensure consistent and regular engagement via emails, newsletters, slack broadcasts and in-app messages.
  • Build relationships with customers to advocate for PerimeterX via public and private references.
  • Manage the customer story pipeline to source and produce inspiring case studies, videos, testimonials, webinars, awards and speaking opportunities.
  • Support multi-channel marketing efforts with customer references and stories.
  • Create opportunities for peer-to-peer customer interactions such as online communities, user groups and meetups.
  • Coordinate with internal teams to align engagement and advocacy efforts across marketing, sales and customer success.
  • Partner with executive and product teams to support customer advisory groups.
  • Track KPIs and measure outcomes of customer marketing efforts. 

What we are looking for from you (Requirements)...

  • 5-8 years marketing experience, ideally in a customer marketing role
  • Excellent written and verbal communication skills
  • Ability to manage and prioritize projects across multiple teams, and collaborate with various stakeholders
  • College Degree required
PerimeterX is the leading provider of application security solutions that keep your web business safe in the complex digital world. Delivered as a service, the company’s Bot Defender, Code Defender, and Page Defender solutions detect risks to your web applications and proactively manage them, freeing you to focus on growth and innovation. Bringing together an elite engineering team, security research to continually update its solutions with current intelligence, and best-in-class customer enablement and support, the world’s largest and most reputable websites and mobile applications count on PerimeterX to safeguard their consumers’ digital experience. PerimeterX is located in San Mateo, California and on the web at www.perimeterx.com
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