Bots and the Digital Storefront featuring Forrester

Consumer shopping behavior has forever changed, with the digital storefront serving as the primary avenue to experience and interact with your brand. ​​​​As with any other growth in traffic, this behavioral evolution has captured the attention of cybercriminals. They seek to buy out and scalp inventory, steal credentials, skim personal information including credit card data, and empty accounts of loyalty points and credits.

Watch the video featuring Forrester Principal Analyst Sandy Carielli to learn:

  • What’s changed in consumer shopping behavior
  • How cyberattacks are affecting the most sought-after products
  • How to protect your customer experience, website and business
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